DRONELABEL

FAQ

Last updated 28 July 2026 · DroneLabel is created in-house by In-House Media, Queensland, Australia

How does DroneLabel know what's in my photo?

Original drone photos carry hidden camera data — GPS position, altitude and the direction the camera was facing. DroneLabel reads that, looks up real landmarks around the drone, and calculates where each one sits in your shot. No guesswork, just geometry.

Why are my labels slightly off, and how do I fix them?

Drone compasses drift a few degrees (metal roofs and power lines do it). The fix takes one click: pick any landmark you recognise in the photo, click it and choose its name — every other label re-aligns instantly. After that, drag any dot to fine-tune.

Do my photos get uploaded anywhere?

No. All photo processing happens in your browser, on your device. See our Privacy page.

Which drones work?

Any modern DJI drone works fully automatically (the camera data is read straight from the original file — always use the file straight off the drone, not a screenshot or a re-export). Photos from other drones still work: you place and adjust labels by clicking.

What do exports cost?

Your first 3 exports are free (with a small DroneLabel watermark). After that, exports use credits — 99¢ each in a 10-pack, cheaper in larger packs, or $1.50 as a one-off. Paid exports have no watermark and are full resolution.

Can I use my agency's colours and logo?

Yes — upload any logo (transparent PNG looks best), pick your colours (custom colours save to your palette), and save the whole look as a client kit. One click switches between clients like Ray White, Belle or RE/MAX.

What's the boundary tool?

Click the corners of the property and everything outside the boundary gets tinted in your chosen colour and opacity — the classic land-size shot. The white corner dots are editing handles only and never appear in exports.

Something else?

Email [email protected] — real humans, Queensland time.

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